Frequently Asked Questions
Featured FAQs
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Any unredeemed points earned on or after June 1, 2025 shall expire one year from date earned. Hop-In will always apply the oldest points towards any reward redemption. Also, points earned expire after (6) six months of inactivity. Inactivity is defined as no card swipe in store or at pump within 6 months.
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You can access your Hop-In Rewards account by logging into the website or mobile app with the email address currently on file and at least an 8-character password.
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Every time you fuel up at Hop-In, your purchase goes towards more discounts - no points, no tracking receipts, just simple savings at the pump!
All members automatically start in Hop status, where you get 3¢ off per gallon every day. Want more savings? Just fuel up more often to level up:
Hop: 3¢ off every day – all members
Sprint: 5¢ off every day – fuel 3 times per month (10 gallons minimum per visit)
Bolt: 10¢ off every day – fuel 5 times per month (10 gallons minimum per visit)
From time to time, we may also offer Bonus Fuel Discounts during special promotions, giving you even more ways to save.
Visit hop-in.com/rewards for complete program details, current offers, and terms.
For a full list of exclusions, refer to the Hop-In Rewards terms and conditions at hop-in.com/terms
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You can view your account, club program status and account activity on the website at www.hop-in.com or the Hop-In mobile app.